Last updated: January 1, 2024
We collect information you provide directly to us when you create an account, make a deposit, request a withdrawal, or contact us for support. This includes your full name, email address, country of residence, phone number (optional), and government-issued identification documents submitted during KYC verification. We also collect transaction data including deposit amounts, withdrawal requests, investment plan selections, and earnings history. Automatically collected data includes your IP address, browser type, device information, and usage patterns on our platform.
We use the information we collect to provide, maintain, and improve our investment platform. Specifically, we use your data to process deposits and withdrawals, verify your identity through KYC procedures, send you transaction confirmations and earnings updates via email, detect and prevent fraudulent activity, comply with legal and regulatory requirements, and communicate important platform updates. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
As a financial platform, we are required by law to verify the identity of our users. During KYC verification, you will be asked to submit a government-issued ID (passport, national ID, or driver's license), a selfie photograph, and proof of address (utility bill or bank statement dated within 3 months). These documents are stored securely using encrypted cloud storage. Access is restricted to authorized personnel only and is used solely for identity verification and compliance purposes. Documents are retained for the period required by applicable regulations.
We implement industry-standard security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using TLS/SSL. Passwords are hashed using bcrypt and are never stored in plain text. Your API authentication tokens are stored securely and expire after a period of inactivity. KYC documents are stored in access-controlled, encrypted cloud storage. Despite these measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We use session cookies to maintain your authenticated state while you are logged into our platform. We do not use advertising cookies or share tracking data with ad networks. Analytics data collected is used solely to improve platform performance and user experience. You may disable cookies in your browser settings, but this may affect your ability to use certain features of the platform.
We do not sell your personal data. We may share your information with trusted service providers who assist in operating our platform, including cloud infrastructure providers, email delivery services, and identity verification partners. All third-party service providers are contractually required to maintain the confidentiality and security of your data. We may also disclose your information if required by law, court order, or regulatory authority.
You have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your account and associated data (subject to legal retention requirements), withdraw consent for data processing where consent is the legal basis, and lodge a complaint with your local data protection authority. To exercise any of these rights, please contact us at support@yieldly.com.
We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we retain certain data for the period required by applicable financial regulations (typically 5–7 years). KYC documents may be retained longer if required by law. You may request deletion of non-essential data at any time.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it immediately. If you believe a minor has submitted information to us, please contact our support team.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of Yieldly after changes become effective constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at: support@yieldly.com. We aim to respond to all privacy inquiries within 5 business days.